Position:  Industrial Sales and Service Representative

Pasadena, TX

Full-Time, Non-Exempt

Salary  $20-25/hour.  + Benefits


Summary of the Role

The function of the Customer Sales and Service Representative is to provide direct support to the Service Center Managers and Account Managers in the ongoing development of existing and prospective customers to ensure that the Service Center is able to meet its growth targets.


  • Partners with Account Managers to provide sales quotes
  • Processes incoming inquiries in to company sales system
  • Quotes customers using working knowledge of product
  • Successfully achieves budgeted Service Center sales goals
  • Assists A/R personnel in creating and establishing new accounts and follows up on collections
  • Coordinates with Account Managers and Service Center management to keep account activities updated
  • Monitors delivery date commitments and expedites where appropriate
  • Monitors customer specific inventory for sales order fulfillment
  • Make outbound calls to potential and existing customers for new and sales growth opportunities
  • Builds and maintains strong internal and external relationships
  • Provides technical/service support to account management, service center management and internal and external customers


Skills and Abilities

  • Possess excellent customer service skills
  • Ability to interact with customers and team-members in a professional manner
  • Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
  • Must be able to perform calculations using whole numbers, fractions and decimals.
  • Basic computer skills including MS Word, Excel, internet and email
  • Must be able to successfully utilize the company software



  • 2-4 years of experience in industrial sales (valves, instrumentation, loading arms, filtration or conveyor systems)
  • College degree preferred, will consider equivalents